he is like another member of our family. Seriously with Cancun's weather, it went completely straight and frizzed in some parts. We will work in all that you mentioned, it is important to improve your comments are are great tool.Best Regards.Hoteles Solaris de Mxico. He helped our whole group with whatever we needed, gave drink suggestions, and always did everything with a smile. ), The elevator situation was a bit irritating only because they don't have any other options to get up to the rooms so we were constantly waiting for elevators and they kept breaking down. Hoteles Solaris de Mxico. All rights reserved. Warms Regards. Food was alright. Overall property was good for its price. You will be warmly welcomed in both the hotels bars. Kukulcan km. Disliked: Staff & service, property conditions & facilities, Was excellent every employee was very nice and helpful we planned to came back in the future, El hotel muy limpio cuando llegamos nos recibieron muy amables todos los empleados la comida todo nos encant gracias GR Solaris regresaremos, Liked: Staff & service, property conditions & facilities. A fabulous all inclusive resort, you can look forward to dining in five restaurants and is the perfect setting for your next romantic escape. Yzrael, Ruben, Christian, Leo, Itzel, Nina, David and Jona all make days spent at the pool a blast! well executed by professional actors and dancers. Top notch waiter and friend. Once again, thank you for your kind words; it is always an honor to receive such complementary reviews and we look forward to welcome you back soon for another amazing vacation full of #SolarisPassion! My wedding was an hour late. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. We appreciate your comments, your feedback is really important to us. LolThanks Yovani- family. 77500, Dear pazzo67 Thank you for rating us with 5 star its is wonderful to know that you enjoyed our services . We enjoyed the entertainment they had to offer. Overall this was a fun all-inclusive resort. My wedding was an hour late. As to Disney photos, logos, properties: Disney/Pixar. Pierre & Vacances Fuerteventura OrigoMare, Radisson Blu Resort & Spa Gran Canaria Mogan, HL Paradise Island Aparthotel & Waterpark, Leonardo Plaza Cypria Maris Beach (Adults Only), Portaventura Hotel Portaventura Tickets Included, Xafira Deluxe Resort & Spa - All Inclusive, Grand Sirenis Riviera Maya Resort & Spa - All Inclusive, All buffet and a la carte meals, snacks and beverages includes, Tehuacan Theatre with live shows and music, Daily activities and nightly live entertainment. It wasnt horrible, but it was not really as comfortable as it could have been. Have to go to lobby to access internet Cancun Airport Transportation. He came out to greet us and made custom food for us. Guests have access to two swimming pools, a spa tub, a 22.5-Meter (74-foot) stretch of beach, and a fitness center. Four restaurants, two snack bars, and two bars are on site. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. Worst hotel experience ever!!! Pizza by the pool was good. loveholidays acts as an agent in respect of all bookings made on our website or by telephone. Everyone was so nice! We hope that you can comeback in a near future. Sincerely yours: Hoteles Solaris de Mxico, ^P. more. GB - 299147747 2023loveholidays.com. Recommended option Fly to Auckland 23h 25m Fly from Cancun (CUN) to Auckland (AKL) CUN - AKL Overall 8/10, They need to get more international cusisine options in the buffett along with some vegi options. We recommend calling ahead to confirm details. The breakfast buffet was excellent, and a big thank you to Yovani, who was helpful, always remembered our coffee, hot chocolate, water, salt and pepper. 2023 Expedia, Inc., an Expedia Group company. The hotel workers are beautiful But the management is awful. Kukulkan Km. WiFi is available for free. Dear BrandonWe are so happy to know that your trip to Cancun was full of unforgettable memories . GR Solaris is our favorite place! All reviews shown are from real guest experiences. It was tricky getting reservations for the 3 restaurants they had. Overall, my stay at the Grand Solaris was a memorable one, this was, Dear Samantha185: We are happy your overall experience was good and have felt an exceptional service from all the staff, especially from Lalo. Some nights were better than others. thank you, Solaris and the team for all you do. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. Opt for an inclusive package of flight and hotel deals on CheapOair. The spa ladies are great with massages, but DO NOT let them do your hair and make-up. Shout out to Israel, Leo, Nina, David and Chris. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. Difficult to get into restaurant for dinner so ate buffet more than desired. Claim your listing for free to respond to reviews, update your profile and much more. Please see our booking conditions for information, or for more information about financial protection and the ATOL Certificate go to:www.caa.co.uk/atol-protection/. I am an easy go lucky traveler and I can say without a shadow of a doubt that this was my worst experience ever at an all-inclusive. Languages spoken: English. This is what I experienced at the GR Solaris Cancun. Hoteles Solaris de Mxico. very nice place. The Entertainment Team always give 110% each and every day!!!! No blending was done at all. Jona's staff featuring Itzel,Yzreal,and Rueben have always been like family and truly love the new additions Leo, Dave, and Chris. They are so fun and keep the guests going with games and activities all day and night ! Vermon and Lupita always made our reservations happen at Marco Polo and Zai they are the best. Dear 558connorn Thank you very much for take the time to write your Triapadvisor review, we love to know that our staff made you feel pamper . Dear Nick d: We really appreciate your acknowledgments to Lalo on TripAdvisor. We love their shows and the staff is friendly. Dear RosaThank you very much for take the time to write your review, we love to know that our staff made you feel pamper .We hope that you can comeback in a near future.Warms Regards.Hoteles Solaris de Mxico. in a heart Beat! 5/5 Rafael from premier bar provided great customer service and was so polite. 3 elevators in all. Property highlights. Go see her she is the best and outgoing. I just want to post this really quick for any future brides to help them prevent their wedding from being ruined. In fact TripAdvisor does not allow these kind of comment and you are risking that TripAdvisor deletes your review. On the other hand, we are grateful for your time by sharing your experience on TripAdvisor as well as the opportunity of having been your host in Cancun. GR Solaris Cancun - UPDATED 2023 Prices, Reviews & Photos (Mexico) - All-inclusive Resort - Tripadvisor Book GR Solaris Cancun, Cancun on Tripadvisor: See 7,520 traveller reviews, 7,203 candid photos, and great deals for GR Solaris Cancun, ranked #34 of 275 hotels in Cancun and rated 4.5 of 5 at Tripadvisor. Gets hot inside the lobby area and dinning. Chris, Lalo, Marco, Jean, Fernanda, and Salina truly outdid themselves, they were all amazing and made my trip great. As always we had a wonderful time! Hoteles Solaris de Mxico. Overall, a really great property. The beach is very very clean and wonderful, We played volleyball, and they have all sorts of activities, Also, ask the front desk, they have a kayak and peddle boat area that belongs to the hotel, The front desk will direct you. Minimum night stay restrictions may apply. Hoteles Solaris de Mxico. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Is parking available at GR Solaris Cancun? loved the evening Shows! Warms Regards. Lalo will probably see you and hang out with you, he is such a nice and fun guy to be with. Guests have access to two swimming pools, a spa tub, a 22.5-Meter (74-foot) stretch of beach, and a fitness center. Does GR Solaris Cancun have airport transportation? GR Solaris Cancun is an all inclusive beachfront resort that offers a range of facilities and a full slate of activities daily. David and Cocom did Amazing Thank you guys for all your help, This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Reservations were two days out. Sincerely.Hoteles Solaris de Mxico, Rating 10 - Excellent. Staff was nice and hotel was always clean. 19.5 Lote. GR SOLARIS CANCUN - Now 155 (Was 248) - UPDATED 2023 All I had them do my mothers hair and she looked like Johnny Depp's version of Willy Wonka (I showed her pictures of what I wanted). The 5-star GR Solaris Cancun & Spa is situated in Cancun, Mexico and faces the gorgeous white sands and turquoise watersof its very own private beach. Reservation changes may not be permitted unless authorized by the hotel. We appreciate your comments, your feedback is really important to us. Claim your listing for free to respond to reviews, update your profile and much more. Own or manage this property? Also it is an honor to read how our staff members did everything in their hands to assure you a memorable experience as well as we are happy for the opportunity of having been your host in Cancun. Additional fees may apply for certain facilities, amenities or activities. There are more places to choose from in the, gr solaris cancun hotel cancun, solaris cancun, grand solaris cancun, gr solaris hotel cancun, gr solaris cancun & spa, gr solaris cancun mexico, grand royal solaris cancun, Frequently Asked Questions about GR Solaris Cancun. Para nosotros ser un placer recibir nuevamente en un futuro cercano a su familia y a Usted. Each room is also well equipped with a private bathroom with free toiletries. She has barely shoulder length hair and they had the nerve to charge me $104 for that mess. The hotel also has a marina, where non-motorized water sports, tennis courts, and a volleyball court are available. If Brazilian cuisine tickles your fancy, visit Rodizio instead and indulge in grilled meats and a variety of sides not forgetting the gourmet salad bar of course! Best regards from Cancun! 2) The gym often opened late (contrary to the posted hours of operation). The state of Quintana Roo will be charging a sanitation tax of 72.62 Mexican Peso (approx. Other amenities include concierge services, a spa, a hair salon, and laundry facilities (no dry cleaning services). All rooms ans bathrooms on site were recently updated which was nice. All 300 of the hotels relaxing, air-conditioned rooms feature a classic dcor and are fitted with satellite TVs and WiFi (extra charge). 1 King Bed 2 Max Get prices Deluxe Room, Ocean View Free Wi-Fi 2 Full Beds 4 Max Get prices Deluxe Room, Lagoon View Free Wi-Fi 2 Full Beds 4 Max Get prices Deluxe Room, 1 King Bed, Jetted Tub, Oceanfront Free Wi-Fi 1 King Bed 2 Max Get prices Hotel Amenities This is a municipal tax due to environment sanitation. I went to the hotel with my husband and mom. Hoteles Solaris de Mxico, ^P, Fabulous welcome fantastic down to earth person ( dalina ) Great staff that know the true value of customer service special mention , super happy person and very polite. A couple of highlights about the hotel itself was that the size of the hotel was just right. Mine wasn't a complete loss, but could have been without the help of my family. What are some restaurants close to GR Solaris Cancun? The rooms are kept spotless. Hoteles Solaris de Mxico, ^P, Dalina was awesome she provided us with the best service on our first day .she is great we was undecided on where to go for the night she came along and gave us plenty of suggestions we was excited to hear about she definitely caught our attention you guys have a great employee ., Dear jennyhenny26: We appreciate your time by acknowledging Dalina on TripAdvisor, as well as the opportunity of having been your host in Cancun. 2a etapa. Best Regards. Didnt expect the quality of the experience. I love it all but the best part was the mini club my son had so much fun he loves being in the care of the young guys Ali, Isa, Monty, and Tavo he love it so much that he cried when it was time to said goodbye for the last day. Room service is available 24 hours a day. There are more places to choose from in the, gr solaris cancun hotel cancun, solaris cancun, grand solaris cancun, gr solaris hotel cancun, gr solaris cancun & spa, gr solaris cancun mexico, grand royal solaris cancun, Blvd. We hope you can return to GR Solaris soon to pamper you once more.Sincerely.Hoteles Solaris de Mxico. It isn't located close to anything in walking distance but the local bus picks up right out front and you can cruise downtown for a $1. Conveniently located restaurants include Restaurante Careyes, Nicoletta | Modern Italian Kitchen Cancn, and Restaurante Ca. Of course they gave me the $40 room credit or something like that. With double bed or twin bed, baby cot (for a fee), kettle (where applicable, for a fee), internet (where applicable, for a fee) and safe (where applicable, for a fee) as well as centrally controlled air conditioning. Treat yourself to spa services, such as a . Prices include government taxes and fees, but do not include baggage fees. Blvd. We will continue working on what you mention to achieve better service standards. . She didn't use any type of concealer. Lalo and the entertainment staff an amazing time full of fun!!! We hope that you can comeback soon! Some of the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. Pool games were fun. We appreciate your comments, your feedback is really important to us. GR Solaris Cancun is an all inclusive beachfront resort that offers a range of facilities and a full slate of activities daily. Many travellers enjoy visiting Zona Arqueologica El Rey (2.1 km) and Scorpions Temple (6.5 km). The hotel workers are beautiful But the management is awful. Dear W9820Lltriciab We appreciate your Tripadvisor review it is great to read how the GR Solaris staff make you feel welcome and ofert you an excellent service they work with all their hearts to create a wonderful stay. Dear MarielaWe loved reading that you enjoyed our facilities and the staff services, we appreciate your positive comments.We hope you visit us once more in the near future.Kind RegardsHoteles Solaris de Mxico. There is also a large,outdoor Jacuzzi that can host 15 guests. Estimada CeciliaLe agradecemos la oportunidad de poderle ofrecer una vacaciones inolvidables. 19.5 Lote. Cancun Airport to GR Solaris Cancun & Spa - All Inclusive Weeklly programming includes arts and crafts, finger painting, story time, Mexican The hotel also has a marina, where non-motorized water sports, tennis courts . The resort couldn't care any less due to it's a package deal. Kukulcan km. Convention Policy -Individuals attending a convention cannot book this property for their stay. Overall, we did have a good time. 4-star all-inclusive property located in Zona Hotelera. We couldn't have asked for better on that part. Which popular attractions are close to GR Solaris Cancun? If you're traveling in peak season, book rooms well in advance as the prices tend to rise. Hoteles Solaris de Mxico. The workers at the pool told us we could remove wrist bands the day we arrived. Terrible terrible management!! Warms Regards. Dear ReynaldoWe are very grateful that you have chosen us to enjoy your most recent vacation. We hope you can return to GR Solaris soon to pamper you once more.Sincerely.Hoteles Solaris de Mxico, Response from Hoteles Solaris on Jul 4, 2023. Therefore, we can improve our services, especially the ones you mention.Sincerely.Hoteles Solaris de Mxico, Traveled with family and small children, Traveled with family. The dancing and participation in games is super fun. Lastly, we all look forward to welcome you back for another Solaris experience. The staff is beyond friendly and extremely welcoming ! Provided a partial ocean view. Welcome to GR Solaris an All-Inclusive Resort in Cancun GR Solaris redefines luxury with its comfortable rooms, spa and inspiring cuisine. I'll never return. Also, 1 out of the 3 elevators was non-functional during the entirety of our stay. Golf course located within a mile of the property. :) take singles for tips staff, drivers, tour guides. I can tell you, GR Solaris by far had beat all of them on customer service, cleanliness, entertainment every day was awesome. They even begged our child to come back for the last hour of our visit so that they could say bye. Reviews of GR Solaris Cancun & Spa - All Inclusive GR Solaris Cancun & Spa - All Inclusive Blvd. Cinema. Booking the holiday was easy and quick to do. Cancun, They have within 5 minutes walk a, Dear Ayman: First of all, we really appreciate to read such a lovely review on TripAdvisor, also it is always great to hear that our guests enjoy themselves during their stay, especially when it is their second time at GR Solaris. There are 3 pools to swim. Dear Michael Thank you very much for your review.We hope that you can comeback soon.Warms Regards .Hoteles Solaris de Mxico. GR Solaris Cancun - UPDATED Prices, Reviews & Photos (Mexico) - All We had to get room service every night. Thank you DALINA you ROCK!!!!!!!!! The workers at the pool told us we could remove wrist bands the day we arrived. I don't recommend nor discourage the resort. It was not too big and not too small, making everything easily accessible. Dear AndreaPlease accept our apologies for any inconvenience you may have experienced during your stay at our resort. It was fine! Book Gr Caribe By Solaris Deluxe All Inclusive Resort Hotels - CheapOair Warms Regards. GR Solaris Cancun & Spa - All Inclusive Reviews Claim your listing for free to respond to reviews, update your profile and much more. GR Solaris Cancun is an all inclusive beachfront resort that offers a range of facilities and a full slate of activities daily. Lalo especially was really great and always was out to make my time in Cancun amazing, he had a great personality and had me involved with every event. -- We already plan on going back. games, musical, sports and ecological activities. It offers its guests a reception (check-in from 15:00, check-out until 11:00), a lobby with bar, 3 lifts, air conditioning, a safe (where applicable, for a fee), theater and a free parking area. If you are a bride, DO NOT use the spa for hair and make-up, I will write a more extensive play by play review later with my complaints and the directors responses. The room service food option was oretty good and there were plenty of activities. Good food. I looked like a cone head with a part down the middle. My hair looked nothing like the picture I gave them as a reference. Warms Regards. Shows and night were great! Dear Justalexsofia We thank you very much for the time you took to write your review, we are happy to know that we meet your expectations, we like to work with all our hearts to create unforgettable vacations. You need to make a reservation to eat at the 3 out of 5 restaurants. I have been coming to the grand Solaris for years now and it gets better and better each time I come. GR SOLARIS CANCUN - All-inclusive Resort Reviews & Price - Tripadvisor Therefore, we can improve our services, especially the ones you mention.Sincerely.Hoteles Solaris de Mxico, Dear OfeliaWe are very grateful that you have chosen us to enjoy your most recent vacation. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. On the other hand, it is an honor to read how our staff members did everything in their hands to assure you a memorable experience. Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds. The buffet was ok, but it was lacking with meats and variety. We really hope that you can comeback in a near future. In the main dining room Yavani is great worker he always have a great smile he goes above and beyond, and Brandon at Marco Polo, I couldnt ask for a better waiter, you were amazing. The 5-star GR Solaris Cancun & Spa is situated in Cancun, Mexico and faces the gorgeous white sands and turquoise waters of its very own private beach. 19.5, Lt 59-2, Seccin A, 2 da etapa Zona Hotelera, Cancun, QROO, CP 77500 View in a map Explore the area Iberostar Cancun Golf Course 6 min walk El Rey Ruins 6 min walk Warms Regards. Free Wi-Fi. I had to rush and fix hers inbetween everyone rushing to get me fixed. he was very involved with my family and I and always stopped to talk to us when he would see us, whether it would be in the lobby, outside the ballroom, or down by the pool.

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