20min to shopping and a few malls. Nevertheless we appreciate your feedback regarding this subject therefore it will help us to improve in the future.By last, please accept our sincerest apologies for not meeting your expectations. All grounds were kept up and cleaned all the time. Read our, Youre getting a reduced rate because this partner is offering a discount when you book from a mobile device. SolarisHotels, asistente de gerencia at GR Solaris Cancun, responded to this review. Plus I maxed out at 5 Mbps download in the lobby. The bar service was excellent at the pool and the beach. We thoroughly enjoyed our trip. The staff at this resort try harder than any other resort I have ever experienced. Read our, SolarisHotels, Social Media Manager at GR Solaris Cancun, responded to this review. I think it's great a resort can be equally fun for a family as well as college aged kids. Solaris H, Social Media Manager at GR Solaris Cancun, responded to this review. Thankfully, we enjoyed plenty of relaxation time and didn't feel as though we needed a "vacation" after our vacation this go around. Offering 3 meals with alot of food facilities and options , complimentary food all the time , nice beach and very friendly stuff all the time , tour office in the hotel with nice prices , nice activities for families and for youth as well , all type of beverages , just feel that you are in ocean paradise , transportation bus beside the hotel to all Cancun area . Shoutout to the entertainment staff especially! Prices are the average nightly price provided by our partners and may not include all taxes and fees. GR SOLARIS CANCUN $173 ($606) - Tripadvisor We loved it and would definitely go back again. The room was beautiful and spacious, and the staff was very attentive. It may have been housekeeping, he heard me, apologized then left. Would love to go back one day! I don't usually write reviews so what I wrote probably don't give justice to how nice it is to stay here but if your looking to get pampered and spoiled with great service and staff this is the place. :) We end up coming home with the kids hand made pinatas, frames and other hand crafted souvenirs! Can't wait till next week to see all our friends in GR. Fortunately I was pleased with a much better experience than I expected. Dear cochiseofcanada:We are truly sorry for the inconveniences you encountered during your stay. Your comments help us to improve. Staff is really wonderful and are there year after year. The bars were impressive! My friends and I visited Cancun for spring break this past week and loved our experience. We didn't eat at either of the two restaurants that require reservations, but we loved everything that was offered at the buffets, The Deli (OMG, delicious! You can special order any kind you want if you don't see what you like. GR Caribe by Solaris | Deluxe all Inclusive Resort Great spring break getaway - Review of GR Solaris Cancun, Cancun Lalo was #1 on the volleyball courts (and in our hearts), he always had people play whatever sport or pool games were scheduled and made sure everyone was having a great time; so a huge shoutout to him!! Review: Spring Break 2014 - GR Solaris Cancun, Cancun - Tripadvisor but it wasnt that big a deal for us because we were out most of the day.Pools beach and entertainment all A+,. Another favorite of mine is the breakfast buffet! We also are glad for the opportunity of having been your host in Cancun and we really hope to receive you and pamper you as you deserve in a nearest future.By last, we appreciate your overall acknowledgments and remarks on Tripadvisor.Warm regards from CancunHoteles Solaris de Mxico,^P. If the kids don't like what's being served for dinner? there were other people down the beach but im just saying. I'm glad that we made it to the ballroom several nights in a row before that because the food in there was really delicious and the atmosphere was festive. Jonas, Calett, Chucho, Marco, Fernanda, Elisa, Vera keeps the hotel entertained all day and night 24/7. I woke to a knock on a door. The beach and pools are fantastic and shelters are provided for people who burn easily. I honestly feel the people who didnt like the food were expecring way more than what they paid for.the rooms were almost perfect. If the kids don't like what's being served for dinner? The employees at this resort were kind, funny, and very professional! There are a lot of employees helping you all the time, and many go out of their way to serve you. Specifically Jona, he was super cool and helpful. It is people like Caled, Fernanda, Rouda, Hamilton, Beto Yessi, and Karen that made our experience a great one. I went with 3 girlfriends for my 30th birthday and we had a wonderful time! Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Bar - The drinks are served in small glasses like in other resorts so if you need a bigger cup you need to bring one. I had the time of my life! I highly recommend staying here and I cant wait to come back and see my two favorite members of the GR Solaris staff! Mini water slides, easter egg hunts, playground, etc. very nice venue awesome. The GR Solaris is a perfect place to relax with friends and I felt safe the entire time I was here!More, Dear Hannah LThank you very much for taking the time to share your comments.It is an honor to know how much we succeed in exceeding your expectations with our outstanding service, and activities. Excellent Resort, Service is outstanding! The hotel offered a lot of games and entertainment throughout the day and great night life in the lobby at night as well as bar outings. SAVE UP TO 20% + STAY 5 NIGHTS, GET 1 NIGHT FREE! Bring a stack of dollar bills and tip when you get good service (room cleaning, restock mini bar if you want something special, bartenders, drivers, etc). I will try to give an overall summary of our trip to help out others since I have benefited by a lot of other people's reviews on here as well. It was really nice getting to know the amazing staff of this amazing resort, it was very welcoming.Thank you Luis! First and foremost allow me to thank you for your very kind comments and for choosing GR Solaris as host to your holidays,We are happy to know that we exceed your expectations, providing you the service you were expecting from us .It is an honor to read how much you enjoyed our facilities and services. I have to thank all of them (Dalina, Chris, Jonas, Lalo, Jackie, Fernanda,) for those morning pool aerobics, for the afternoon volleyball games, and for the fantastic nights. Although we had a pleasant experience with the entire staff, to include bartenders, we loved goingWe visited the GR Solaris during our kids' spring break and had a WONDERFUL time! Spring Break at the Solaris - Review of GR Solaris Cancun, Cancun Facilities - The rooms were clean and recently painted. However if you are a person looking for calm ocean where you can lounge around this is not your hotel. I read plenty of reviews before booking and even right before we went and I found many of them to be helpful. We are glad that you had a blast and especially that you enjoyed our facilities and overall services given by our valuable staff; it is one of the highlights of the Solaris family: to offer an exceptional service to every single one of our guests.Thank you for your acknowledgments to us but especially for our staff that you mentioned, we will gladly tell them about it.Once again it is always great to read that our guests enjoy themselves during their stay, especially when it is their second time in a Solaris propertie.And about your point of view regarding the food, our chefs work very hard to offer the most delightful menus, it is a pleasure to read how they continue exceeding expectations.We are looking forward to see you soon and exceed your expectations.Best regards from Cancun!Hoteles Solaris de Mxico^P. Let our professional staff help you find your perfect family vacation, weekend getaway, spring break vacation or that special honeymoon. The rooms and beds were excellent. kept the kids happy for hours.The pool - While the pool is smaller than those at other resorts, we had a great experience. I had chicken wrapped with proscuitto and potatoes and my wide had surf and turf. We can assure you that this is not the typical Solaris experience.Sincerely yours:Hoteles Solaris de Mxico*P. When I booked this hotel I already expected a good experience based on my previous stays in Cancun. It is difficult to get a chair by the pool so I do recommend waking up early (we did to watch the sunrises) to reserve your chairs. There's great music and games not to mention a swim up bar (get the banana sexi)!!! All they staff was great especially the entertainment staff but one that stood out the most to me was Luis. the waves were slightly rough but I think thats just becuase hurricane sandy was forming. After staying at the Caribe Solaris last year we learned that the food here is different than back home and it took some getting used to but you quickly realize that you're not in the States so don't expect the food to taste the same. For instance, their desserts are different than American desserts. The kids were able to partake in the Kids Club activities if they wanted to or they could play in the pool if they preferred that. ), and the Snack/Pizza Bar by the pool! Read our, SolarisHotels, asistente de gerencia at GR Solaris Cancun, responded to this review, This response is the subjective opinion of the management representative and not of TripAdvisor LLC. GR Solaris Cancun | All-Inclusive Resort | GR Solaris Breakfast buffet was really good, and the restaurant by the pool had a Brazilian style steakhouse theme one night with the waiters bringing out various meats to our table. It is difficult to get a chair by the pool so I do recommend waking up early (we did to watch the sunrises) to reserve your chairs. My only complaint would be that one of the 3 elevators was out of order our entire stay. Lots of fun activities going on by the pool that kept you entertained but there was also quiet time down by the beach. Children also have a special place for fun in our Mini Club and Mini Water Park . The layout of the hotel is brilliant, but it's the staff like Ray Rios and Eva Algard that makes this hotel a very special place. At 10:30 pm after several complaints to the manager they chose to move us instead of addressing the guests who were breaking the Resort rules, Also one of the few resorts left that does not offer free wifi, employees even begged us to complain about this because it is so antiquated! The resort was small. more. The rooms are very spacious and we always came back from pool to clean towels, restocked beer/water and a made bed! The workers there are awesome, all nicer than the last. evidence is we were there in the offseason and it was packed the whole week at dining and pool etc yet me and my wife spent the week trying to determin if either hotel beside us was even open. Luis on the entertainment staff really stood out to us, he was so friendly and is great at what he does. Dear hotel Guest:We are happy to hear that you and your family had a great time with us and we will be looking foward to see you back.Thank you for your comment,HOTELES SOLARIS DE MEXICO, Awesome time. Ask Thorjesuswhateva about GR Solaris Cancun, We compared the lowest prices from 6 websites, We compared the lowest prices from 10 websites, We compared the lowest prices from 8 websites. ), and the Snack/Pizza Bar by the pool! Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Tip: This resort is worth staying at even if you're not a rough water kind of person bc you can take a bus ($1 each way to a resort on the other side of Cancun (i.e. So this was first time staying at GR Solaris after staying at Solaris Caribe last year. Because we are members, we also had a Members Day dinner outside which was also excellent. All the staff were friendly and welcoming. One hour to Walmart and Sams. GR Solaris Cancun Resort - All-Inclusive Resort - Cancun, Mexico The warm and beautiful Cancun, GR Solaris Cancun offers the perfect atmosphere to enjoy an amazing stay with your soulmate, we have the best facilities and best service to assist you in a way only you deserve.

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