She told me that they give the animals many treats when training them where to go to be weighed or have medical attention. The whole kid section was closed down except the water section, which would seem to transmit more germs than a slide. Have an idea of what shows and rides are must dos to plan out the day. Are pets permitted at SeaWorld San Antonio? Please feel free to contact our team at SWT.GuestCorrespondence@SeaWorld.com to further discuss your concerns. Before each of those rides they made sure that my 2 and 3 year olds masks were above their nose. We provide bowls and a water hose for you to provide your pet with water. SeaWorld What is the mailing address and phone number? I could tell that she loved her job and the animals. We do have our show schedule and events online to help plan your day. A limited number of strollers and wheelchairs are available for a nominal charge. Would I visit SeaWorld again? Be safe from hackers and unwanted bills. -Chris, I take my kids to Sea World regularly , we have season passes and the kids enjoy the playgrounds and rides. Prevent apps from taking your money without permission. 10500 SeaWorld Drive. This includes but is not limited to, bags and purses, cell phones, cameras, hats, keys and wallets. Other restrictions may apply. WebReview Highlights. Poor customer service If you are a SeaWorld customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using SeaWorld. If you have younger kids, check their height and see what rides they are able to ride. SeaWorld 4,646 Reviews #50 of 273 things to do in San Antonio Water & Amusement Parks, Theme Parks 10500 SeaWorld Drive, San Antonio, TX 78251-3001 Open today: Closed Save Dwallen9 1 1 Poor customer service Review of SeaWorld Reviewed June 18, 2021 via mobile This is not about the park, more of customer service. Wave Breaker: The Rescue Coaster This themed experience has you riding a wave runner looking type coaster to go and rescue an sea animal. Guests are asked to claim or report lost items at Guest Services, located just inside the Main Entrance. Polar Parlor is where to go fro ice cream. The park entertains visitors by orca, sea lion, and dolphin shows and zoological performances, featuring other marine animals as well as by a variety of thrill rides and other attractions. Seaworld is now accredited by the Association of Zoos and Aquariums, so they have met all the standards in Conservation, Education, and Research. I was so excited to bring our kids but was so beyond disappointed. You will receive no refund if a cancellation is made the day of or after your arrival date. I try everything at least once. Snack Attack serves funnel cake, soft serve ice cream and fountain drinks. Read our, SeaWorld S, Dept Coordinator at SeaWorld, responded to this review. There's not clear direction of when you have finally entered the park. Three easy ways to update your account information: (or sign in to your existing one) using your email address and password. SeaWorld: Customer service - See 4,646 traveler reviews, 2,578 candid photos, and great deals for San Antonio, TX, at Tripadvisor. Please feel free to contact our team at SWT.GuestCorrespondence@SeaWorld.com to further discuss your concern with the park. This can sometimes prevent disappointment if they know ahead of time what they can and can not ride. The email newsletter is sent out each month with updates on park news, special offers and all thats new at SeaWorld San Antonio. does not disappoint, from exhibits to animal interactions to Howl-O-Scream it is top notch service! We are now open year round (operating dates vary), please visit our website for more information. WebCan I upgrade to an Annual Pass from a SeaWorld San Antonio single-day ticket? Be aware of hotel or other types of reps for time shares. Reserved Seating Guarantee a great seat without standing in line. You will need the credit card you used to order the tickets, I.D. Companies are selected automatically by the algorithm. Products, prices, food selections, dates, times and services are subject to change or cancellation without notice. The website said nothing about this. So you are pushing the mask agenda but cant keep the hand sanitizer full? 619-222-4SEA. WebContact Us DEDICATED Contact Us It is a tremendous responsibility and honor to care for the endangered and threatened species, identify strategies to help them recover in the wild, and share our passion of animals with people to inspire them to make a difference. Thank you for your visit. We are conveniently located near the intersection of I-410 and U.S. Highway 90 on the west side of the metro. SeaWorld Additional cost applies for dates with higher ticket prices. To make any aforementioned Annual Pass or account changes, you have to apparently to to the web sight. Yes. WebSeaWorld San Antonios zero change fee policy allows Guest to change previously made admissions reservations to a different date by calling 210-520-4SEA between 8:00 a.m. and 5:00 p.m. CST. Unused portions of packages will not be refunded. SeaWorld Entertainment, Busch Gardens, Aquatica, Sesame Place, Water Country USA. Spankys serves fries a few different ways. There will be a non-refundable charge for cancellations made within24 hours of the reservation. There are several experiences to choose from with dolphins, penguins, sea lions, or beluga whales. Christmas Celebration- Held during November and December. May I bring my own food and beverages into SeaWorld San Antonio? We do offer great deal on annual passes to help save money when visit the park. We are so happy to hear you decided to visit us this season and most of all everyone enjoyed SeaWorld! Contact Us Do Not Sell or Share My Personal Information. FYI, most product links on my site are affiliate links, which means that I may earn a commission from advertising or affiliate programs. Park hours vary depending on the day of the week and time of the year. Items must be safely secured in a sealed pocket, left in a locker or with a non-rider. 9. I don't think it's a good deal unless you stay all day. Pulling issues faced by users like you is a good way to draw attention of SeaWorld to your problem using the strength of crowds. If you notice online and at the park signs indicating they've gone digital--don't believe them. See all 366 reviews. Budget-friendly convenience at San Antonios west side When traveling on a budget, our Econo Lodge Near Lackland Air Force BaseSeaWorld hotel is a perfect location your San Antonio visit. WebCan I upgrade to an Annual Pass from a SeaWorld San Antonio single-day ticket? Thank you for your visit. There will be a non-refundable charge for cancellations made within24 hours of the reservation. Click here for a complete listing of Park Hours. Greetings from SeaWorld San Antonio!Thank you for your visit. Contact Us and your order confirmation number. How would I believe those 3 tickets would be honored and even be accepted at the time of entry? I recommend because they are usually discounted online. Visit a ticket window at our park. The food isn't great. For accurate times, click HERE. Sesame Street Party Parade & Sunny Day Celebration- both geared towards the littlest ones in the family with Sesame Street characters. Jay said no ma'am I'm not like that I like my job, or something like that!!! Lonestar Lakeside Bar- drinks! I had heard negative things about how the animals were treated and I did not want any part of that. For me best time to go is during Winter since isn't as packed compared to Summer. SeaWorld Stay hydrated! SeaWorld San Antonio is open Thu, Fri, Sat, Sun. WebReview Highlights. What does my SeaWorld San Antonio admission ticket include? Now I have to wait 14 days to get my money back. We thank you for your support and look forward to seeing everyone in the park again soon. This doesnt raise prices- it sometimes may actually lower them! These days are much slower than on weekends and easier to do everything in the park. WebThe following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). WebSeaWorld San Antonios zero change fee policy allows Guest to change previously made admissions reservations to a different date by calling 210-520-4SEA between 8:00 a.m. and 5:00 p.m. CST. The algorithm is subject to change in future. You can cancel without any fees at least24 hours prior to your reservation. One barbeque sandwich and drink cost me almost $20. Sea Swinger- Another spinning ride that will take you higher and get those butterflies moving in your stomach. Click herefor the latest updates and savings. For accurate times, click HERE. Get a free Virtual Credit Card to signup for Subscriptions. Youve gotta love your job if youre willing to do that! SeaWorld San Antonio Several other less than desirable things happened too but I think I've provided enough at this point to either have you reconsider going or to be extra prepared when you do go. TM & 2022 Sesame Workshop. SeaWorld Customer Service 10500 SeaWorld Drive or call us at (210) 520-4SEA. Yes. SeaWorld San Antonio accepts credit cards. Manoj Xua Jul 4, 2023. 1.5 / 5 Poor. We did not attend these shows. Nothing was open. See all 366 reviews. WebAbout the Business. Also 3 out of the 4 pumps of sanitizer I tried to get was empty. Pass members receive unlimited admission to the park on regular operating days, free or discounted parking, discounts off food and merchandise in the park for Gold and Platinum Pass Members, and online coupons, including reduced admission for family and friends for Gold and Platinum Pass Members. But, I didn't want Bush Garden passes, we were going to get Universal passes this year!!! Pet kennels are outdoor, unattended, open air and covered. We thank you for your support. If so can I just buy 2 and 1 regular ticket for my 3 year old son he is very pick about food I hate to waste food so can I share my food with him? Yes, please visit any ticket booth or Guest Services with your AAA card to receive a discount on a one-day admission ticket. When is Aquatica San Antonio waterpark open? We also recommend our guest to purchase admission on our website to help save money. Review tags are currently only available for English language reviews. You can have your tickets printed for you at Guest Services. read more, Visit during the week and early in the summer. 7. Lost passes will be replaced for a $5.00 plus tax fee. We just ate a big breakfast before and gave the kids a cup of fruit and a dippin dots. Get there early! There will be no refunds for cancellations made within 72 hours of the vacation package reservation arrival date. So, I called back and asked for the sales department lady asked if she could help me. Oh, and we only encountered 4 different types of animals. We are conveniently located near the intersection of I-410 and U.S. Highway 90 on the west side of the metro. How can I change, update or cancel an experience or amenity reservation? We had an amazing experience and really enjoyed our time there. What happened? Call 407-545-5550. Ocean Discovery- This show is all about the dolphins and beluga whales. Greetings from SeaWorld San Antonio! Summer Concerts- During the summer weekends, SeaWorld in San Antonio has concerts with great artists! Great attraction for kids. SeaWorld San Antonio accepts credit cards. She apologized to me and took care of the problem!!! SeaWorld Customer Service Reviews. Guests adversely affected by severe weather on the day of their visit can redeem their paid admission tickets for a nontransferable, nonrefundable re-admit ticket. What is SeaWorld San Antonio's cancellation/refund policy? Disclaimer: I was provided admission passes by SeaWorld, however all opinions are my own. 10. You will receive no refund if a cancellation is made the day of or after your arrival date. WebGreetings from SeaWorld San Antonio! There is no charge for the use of the pet kennels. You should not ride if you have any impairment or condition that would prevent the intended use of seating and safety restraints as provided or an inability to follow any safety requirement. Listed below are our top recommendations on how to get in contact with SeaWorld. What forms of payment does SeaWorld San Antonio accept? About: The SeaWorld App is your must-have in-park companion for your entire experience Spent 45 minutes on hold, gave up. Click. We saw Vanilla Ice! Rio Grill serves burgers, chicken sandwiches, chili dogs and salad. SEAWORLD SAN ANTONIO Call 407-545-5550. Then when we were in SA we called customer service to reschedule due to weather. WebIf logged in using your zip code and barcode, you won't be able to update any profile information. SeaWorld San Antonio accepts credit cards. Seaworld parks chain was owned byBusch Entertainment Corp.,but were sold to the Seaworld Parks & Entertainment. Do you expect people to visit the shops, purchase overpriced animal experiences, and wander aimlessly around your park? WebCan I upgrade to an Annual Pass from a SeaWorld San Antonio single-day ticket? Does my child need parent supervision at SeaWorld San Antonio? Depending on parks purchased, the Season Pass is valid for admission through season end at SeaWorld San Antonio or SeaWorld and Aquatica San Antonio. SEAWORLD SAN ANTONIO The family enjoys the shows and we definitely wanted to get in to see the. However I can plan any vacation and make it an incredible trip! My poor kids were even fed up and miserable at that point and asked to leave. The rides and shows stay open later and there is a special fireworks show. I recommend because they are usually discounted online. So having a paper copy of the map with times wasn't an issue. I made a reservation under my annual pass. Plus they taught us about how we can make an impact on the health of our oceans and why its important. Children two years and younger receive free admission to SeaWorld San Antonio. Let us know how we can help via phone, our mailing address, or e-mail. WebImmerse yourself in the wonders of the SeaWorld San Antonio theme park - experience up-close animal interactions, dive into the world beneath the waves on thrilling rides like the Great White coaster or enjoy awe-inspiring shows like the inspiring Orca Encounter. For more information on SeaWorld San Antonios rides and roller coasters, click here. 2022 SeaWorld Parks & Entertainment, Inc. All Rights Reserved. After being tossed around to at least 4 or 5 employees and not being able to speak to a manager after requested (an over 2 hour process), we finally gave up and left. We visited on a Tuesday and the park wasnt crowded See all 366 reviews. WebIf you logged in using your barcode and zip code, you will be unable to update any profile information. Took a full month to even hear back from them. Plus its important when they need medical attention. Riders should review all safety requirements prior to experiencing an attraction. We went and took our two and three year old. Only a 25 minute drive from the Riverwalk! Visit the Tickets & Reservations counter at our park. SeaWorld 4,646 Reviews #50 of 273 things to do in San Antonio Water & Amusement Parks, Theme Parks 10500 SeaWorld Drive, San Antonio, TX 78251-3001 Open today: Closed Save Dwallen9 1 1 Poor customer service Review of SeaWorld Reviewed June 18, 2021 via mobile This is not about the park, more of customer service. Go on a weekday. Ive put together the ultimate guide for visiting SeaWorld in San Antonio and making the most of your day. Parking is $25. Call 407-545-5550. The Steel Eel and the Great White are awesome roller coasters, and The Journey to Atlantis is a cool log ride. in 40 reviews. For the safety of the animals, smoking is permitted in designated smoking areas only. WebIf logged in using your zip code and barcode, you won't be able to update any profile information. She never acknowledged a mistake on their end or explained to me what the issue even was. Experience up-close animal interactions and dive into the world beneath the waves on thrilling rides, like the Great White coaster. 30 minutes will give you enough time to park, put on sunscreen and get in line for the opening. Getting to SeaWorld in San Antonio: SeaWorld is located at 10500 Sea World Dr. San Antonio, TX 7825. Guests are welcome to bring their own strollers and wheelchairs. Customer Service I Want To Go To Universal Studios Orlando! Also I created an account with my email I used to purchase and it does not show my purchase in the app in my account. WebDo you have questions about Aquatica San Antonio? SEAWORLD SAN ANTONIO WebContact Us DEDICATED Contact Us It is a tremendous responsibility and honor to care for the endangered and threatened species, identify strategies to help them recover in the wild, and share our passion of animals with people to inspire them to make a difference. Texas Stingray- This is an awesome wooden roller coaster! They should advertise that very little is open and adjust their prices!! Would love it if we could get the sale price. Unused portions of your vacation package will not be refunded. I want to stay safe too but I mean come on they are barely out of pull ups. Sea World does not disappoint, from exhibits to animal interactions to Howl-O-Scream it is Aquatica San Antonio operates select days annually from March through October. Pets are not permitted in the park, however, we do have a pet kennel located outside the park. There were 3 rides available for them to ride. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Purchasing the tickets online will save you money. SeaWorld San Antonio SEAWORLD SAN ANTONIO Yes, you can upgrade your ticket to an Annual Pass and enjoy the many benefits of being a Pass Member. Customer Service For more information on all the different options click HERE. San Antonio, TX 78251. The lines for the rides and the kiddie rides were short. Review SeaWorld San Antonios important information regarding guests with food allergies. SeaWorld San Antonio is a family destination, and requires that guests wear appropriate clothing while in the park. We are glad to hear you enjoyed the shows. Customer service is horrible in most of my experiences with them. The park turns into a winter wonderland with Santa, Christmas shows and lights. SEAWORLD SAN ANTONIO Not really sure yet, still trying to figure it out. 4,639 Reviews #51 of 272 things to do in San Antonio Water & Amusement Parks, Theme Parks 10500 SeaWorld Drive, San Antonio, TX 78251-3001 Open today: Closed Save Amarillo, Texas 55 44 Terrible Customer Service Review of SeaWorld Reviewed February 10, 2021 Dining pass total rip off. Visit a ticket window at our park. This was the longest line we experienced, but there are things to read and look at while waiting. I asked him what you would hang up on me too? Products, prices, food selections, dates, times and services are subject to change or cancellation without notice. SeaWorld Poor customer service An eTicket lets you purchase and print tickets from the convenience of home; meaning no time spent waiting for tickets to arrive in the mail. How can I cancel a Vacation Package reservation? Then Jay mumbled something that sounded like, well I would hang up too!!! SeaWorld Again, we do apologize and hope to hear again from you soon. We do apologize we did not meet your expectations during your recent visit. SeaWorld Customer Service Reviews. Let us know how we can help via phone, our mailing address, or e-mail. This was her first time and my first time since I was a kid. Experience up-close animal interactions and dive into the world beneath the waves on thrilling rides, like the Great White coaster. Plus, if you lose your eTicket, all you have to do is print another copy. Greetings from SeaWorld San Antonio!Thank you for your visit. There is a splash zone for the shows and more than likely you will get wet sitting there. If so can I just buy 2 and 1 regular ticket for my 3 year old son he is very pick about food I hate to waste food so can I share my food with him? Account

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